Thank you for shopping with Homeliqo Store. We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our refund policy below.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.

• Be in its original packaging.

• Include all original accessories, manuals, and components (if applicable).

Proof of purchase or your order number is required to process any return.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Gift cards

• Downloadable digital products

• Personalized or custom-made items

• Final sale or clearance items

• Personal care or hygiene products (if applicable)

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work with you to resolve the issue by offering a replacement, exchange, or refund, as appropriate.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team.

Return Shipping

If the return is due to our error, we will provide or reimburse return shipping as appropriate.

For all other eligible returns, customers are responsible for return shipping costs unless otherwise stated.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team.